Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Shipping & Delivery
- Delivery ex Auckland warehouse: Shipping by NZ Couriers
- Privacy & Security
- The following discloses our information gathering and dissemination practices for our website.
We may use customer contact information from the registration form to send the user information about our business & products. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings by emailing us or contacting us directly. This site may contain links to other sites. boatbitsonline.co.nz is not responsible for the privacy practices or the content of such Web sites. - Our site uses order forms for customers to request information, products, and advice. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers).
- Contact information from the order form is used to send orders and information about our business to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings by emailing us or contacting us directly.
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Financial information that is collected is used to bill the user for products and services only.
Security
Our web site have security measures in place to protect the loss, misuse and alteration of the information under our control.Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us. This site gives users the chance of removing their information from our database. - Returns & Replacements
- Faulty goods will be replaced or credited at our option. Custom made and special imported products can not be returned. Returns will only be accepted with our Goods Retuned Authorisation (GRA). A 15% re-stocking fee will apply unless an alternative product is ordered.
- Ordering
- Customers can order via the web site, by email us or by fax. Telephone orders not accepted.
- Payment, Pricing & Promotions
- Visa, MasterCard or direct credit.